DO YOU HAVE A QUESTION?

If you are at an event with one of our photobooths and need help, you can contact us as follows:

In the office at +41 44 578 09 37
Monday & Thursday: 08:00 to 12:00 and 13:00 to 18:00 hrs
Tuesday, Wednesday & Friday: 08:00 to 12:00 and 13:00 to 17:00

Emergency support on +41 76 649 88 14
Monday to Sunday: 09:00 to 23:00

You can book the Fotichaschte directly via our booking tool on the website or by phone on 044 578 09 37.

If you have any questions, please feel free to contact us by e-mail, contact form or telephone.

Digital, Light and Premium package

These photo bags can be collected from our office in Zurich-Oerlikon or sent directly to your home or location (postage CHF 50). Delivery by us is not possible with these photobooths .

The mirrors

The retro and compact mirrors can be collected from us in Zurich-Oerlikon if desired. All other mirrors are delivered and assembled by us.

The Fotichaschte will be sent in such a way that there is at least one reserve day until the event. If the party is on Saturday, we will send the package on Wednesday so that it arrives on Thursday.

Of course, it is also possible to ship directly to the location. Please clarify with the location whether this is okay and whether someone will be on site.

Collection and return is possible during the following opening hours (registration not necessary):

Pick up
Thursday: 13:00 - 17:00
Friday: 08:30 - 12:00 & 13:00 - 17:00

Return
Monday: 08:30 - 12:00 & 13:00 - 17:00
Tuesday: 08:30 - 12:00

Address
Fotichaschte.ch
Hagenholzstrasse 102
8050 Zurich

If you need photobooth on a day during the week (Monday to Thursday), we will arrange an individual appointment with you.

Our collection times are on Thursday afternoons and Fridays. The Fotichaschte is used on the desired date (1 day) and can then be returned to us on Monday or Tuesday morning.

The same applies to postal dispatch. The Fotichaschte will be sent in such a way that there is at least one day left until the event. If the party is on Saturday, we will send the package on Wednesday so that it arrives on Thursday.

In concrete terms, this means that you have the Fotichaschte with you for the whole weekend, but it is only used and charged for on the one day.

Digital package
Transportation: 1 crate | approx. 10 kg
Space required at the event: approx. 2 x 2.5 meters

Package Light and Premium
Transportation: 2 crates | approx. 10 and 5 kg
Space required at the event: approx. 2 x 2.5 meters

Retro mirror
Transportation: 2 bags (130x65x45 + 50x42x32 cm)
Space required at the event: approx. 3 x 3 meters

Compact mirror
Transportation: 2 bags (150x80x25 + 50x42x32 cm)
Space required at the event: approx. 3 x 3 meters

Beauty mirror and mirror
Space required at the event: approx. 3 x 3 meters

No, we advise you to come by car.

Assembling the Fotichäschte is child's play. Detailed assembly and disassembly instructions are included.

The price for the packages is valid for a one-day event. If you want to use photobooth until the early hours of the morning, this is of course also included.

You also have the option of testing photobooth before the booked day and making test printouts.

Yes, this is possible without any problems. Please contact us so that we can send you an individual quote for your photobooth .

Yes, this is possible without any problems. Please contact us so that we can send you an individual offer.

Standard guestbook:
A guest book in a simple design with approx. 50 blank pages (available in black or white), glue, scissors and various metallic pens

Individual guest book:
There are four designs to choose from, which can be personalized with the names and date. Glue, scissors and metallic pens are also included.

Nothing needs to be returned after the event.

You will find various glasses and signs in the prop box.

Yes, within 5 working days after the event we will send you a link where you can download all the photos (ZIP file).

The photos remain available on the link for 6 months. After that, the photos will be deleted. Please make sure to download the photos within 6 months.

Important: After this period, we can no longer restore the photos. The files will be permanently deleted.

Depending on which photobooth you rent, you will receive a different printer:

Digital package
No printer can be connected to this photobooth .

Light and Premium package
Printer: DNP DP-QW410
Print time: approx. 17 seconds
Printout: postcard format

The mirrors
Printer: DNP DS620
Print time: approx. 8 seconds
Printout: Postcard format

Light and Premium package: 6 x 4 (152 x 102 mm)

The mirrors: 4 x 6 (102 x 152 mm)

We'll pack you enough paper so that you won't run out at the event.

Premium package: approx. 700 prints

Unused paper must be returned after the event.

You can select the photo layout in your customer portal after booking.

We recommend the PNG or EPS file formats for the logo. The logo looks best on the photo if the background of the logo is transparent. The font or the object on it should not be too small.

The photos are most beautiful when you take them against a wall and not into the void. Here you can either use a beautiful wall in the location or hire a fabric background from us. If the walls of the location are not the yellow of the egg, you can also embellish them with tinsel, for example.

Make sure that there are no mirrors or windows in the background.