DO YOU HAVE A QUESTION?

If you’re at an event with one of our photo booths and need assistance, you can reach us as follows:

At the office: +41 44 578 09 37
Monday & Thursday: 08:00 to 12:00 and 13:00 to 18:00
Tuesday, Wednesday & Friday: 08:00 to 12:00 and 13:00 to 17:00

Emergency support: +41 76 649 88 14
Monday to Sunday: 09:00 to 23:00

You can book the Fotichaschte directly through our booking tool on the website or by phone at 044 578 09 37.

If you have any questions, feel free to contact us by email, contact form, or phone.

Digital, Light, and Premium Packages

These photo booths can be picked up at our office in Zurich-Oerlikon or shipped directly to your home or event location (shipping fee CHF 50). Delivery by us is not possible for these photo booths.

The Mirrors

The Retro and Compact Mirrors can be picked up at our office in Zurich-Oerlikon if desired. All other mirrors are delivered and set up by us.

The Fotichaschte is shipped so that there is at least one buffer day before the event. If your event is on Saturday, we’ll send the package on Wednesday so it arrives on Thursday.

Of course, shipping directly to the event location is possible. Please check with the location to make sure this is okay and that someone will be there to receive it.

Pickup and return are possible during the following opening hours (no appointment necessary):

Pickup
Thursday: 13:00 – 17:00
Friday: 08:30 – 12:00 & 13:00 – 17:00

Return
Monday: 08:30 – 12:00 & 13:00 – 17:00
Tuesday: 08:30 – 12:00

Address
Fotichaschte.ch
Hagenholzstrasse 102
8050 Zurich

If you need the photo booth on a weekday (Monday to Thursday), we’ll arrange an individual appointment with you.

Our pickup times are Thursday afternoon and Friday. The Fotichaschte is used on your chosen date (1 day) and can be returned to us on Monday or Tuesday morning.

The same applies for shipping. The Fotichaschte is shipped so that there is at least one buffer day before the event. If your event is on Saturday, we’ll send the package on Wednesday so it arrives on Thursday.

This means you have the Fotichaschte for the whole weekend, but it is only used and charged for one day.

Digital Package
Transport: 1 box | approx. 10 kg
Space needed at event: approx. 2 x 2.5 meters

Light and Premium Packages
Transport: 2 boxes | approx. 10 and 5 kg
Space needed at event: approx. 2 x 2.5 meters

Retro Mirror
Transport: 2 bags (130x65x45 + 50x42x32 cm)
Space needed at event: approx. 3 x 3 meters

Compact Mirror
Transport: 2 bags (150x80x25 + 50x42x32 cm)
Space needed at event: approx. 3 x 3 meters

Beauty Mirror and Mirror
Space needed at event: approx. 3 x 3 meters

No, we recommend coming by car.

Setting up the photo booths is very easy. A detailed setup and takedown manual is included.

The package price is for a one-day event. If you want to use the photo booth into the early morning hours, that’s of course included.

You also have the option to test the photo booth and make test prints before your booked day.

Yes, this is easily possible. Please contact us so we can send you an individual offer for your photo booth.

Yes, this is easily possible. Please contact us so we can send you an individual offer.

Standard guestbook:
A simply designed guestbook with about 50 blank pages (available in black or white), stickers, scissors, and various metallic pens.

Custom guestbook:
There are four designs to choose from, which can be personalized with names and the date. Stickers, scissors, and metallic pens are also included.

Nothing needs to be returned after the event.

In the props box, you’ll find various glasses and signs.

Yes, within 5 working days after the event, we will send you a link where you can download all the photos (ZIP file).

The photos will be available via the link for 6 months. After that, the images will be deleted. Please make sure to download the photos within 6 months.

Important: After this period, we can no longer recover the photos. The files will be permanently deleted from our system.

Depending on which photo booth you rent, you will get a different printer:

Digital Package
No printer can be connected to this photo booth.

Light and Premium Packages
Printer: DNP DP-QW410
Print time: approx. 17 seconds
Print: Postcard format

The Mirrors
Printer: DNP DS620
Print time: approx. 8 seconds
Print: Postcard format

Light and Premium Packages: 6 x 4 (152 x 102 mm)

The Mirrors: 4 x 6 (102 x 152 mm)

We will provide you with enough paper so that you definitely won’t run out at your event.

Premium Package: approx. 700 prints

Unused paper must be returned after the event.

You can select the photo layout in your customer portal after booking.

For the logo, we recommend PNG or EPS file formats. The logo looks best on the photo if the background is transparent. The text or object on it should not be too small.

Photos look best when taken against a wall rather than into empty space. You can either use a nice wall at the location or rent a fabric backdrop from us. If the venue’s walls aren’t ideal, you can decorate them, for example, with tinsel.

Make sure there are no mirrors or windows in the background.